5 Tips to Better Listening

We live and work in the Age of Distraction. Between the emails, phone calls, knocks on the door and texts, it can be hard to be fully present. Since most of us are multi-tasking to get more done and stretch 24 hours into 36 hours of productivity, who has time to fully listen? We talk…

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Is Emotional Intelligence an Oxymoron?

The term emotional intelligence (Ei) was first coined in the nineties and has been found to contribute to 90% of leaders’ success. Yet many leaders do not really understand what it is. I was talking with a CEO recently who said, “We don’t have any of that,” and another who said, “I would be afraid…

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Learn the signs your boss may be a bully plus 5 ways to handle the situation.

Do you ever wonder how your boss got into their position? Unfortunately, there are many managers and bosses who definitely should not have their current position in the workplace hierarchy. Some bully bosses have managed to climb their way up the ladder, without being detected. Signs your boss may be a bully: micromanages criticizes anything…

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5 Ways to Handle Passive Aggressive Colleagues

We have all, at one time or another, encountered passive-aggressive people at work.  And it is possible you may be a little passive-aggressive at times, as well. This can happen when having direct conversations are not acceptable in the culture. If being polite is an unspoken requirement, people are likely to resort to passive aggressive…

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7 Leaders Blind Spots

Assumptions and bias are part of human nature. We are hard-wired to reject what doesn’t fit into our mental models, unless; we develop self-awareness and the ability to reflect. During my 20 year practice as an Executive Coach, I have met with scores of leaders and professionals who were stuck, compromising decisions and outcomes. I…

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Signs of Passive Aggressiveness.

In a nutshell, passive aggressiveness is an indirect way to express anger. In the workplace, this replaces the outright display of conflict and confrontation. When it goes unchecked, it creates a toxic work environment. It can lead to gossip and make people feel they have to walk on eggshells around certain individuals. Other signs include:…

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