About

Graduate degrees in psychology, Cynthia researched the impact of stress on healthcare professionals recognizing that skills within resilience and emotional intelligence moderated the impact and dramatically influenced performance. Cynthia blends lean sigma to define problems and explore solutions for organic engagement and outcome success.

Education

• PhD Human Development, University of Maryland College Park, MD.
• Focus on dynamics of behavior, resilience and success
• Researched behavior change among MD’s in the early years of standardized care
• Researched the impact on nursing ( ability to engage and care) during restructuring of Healthcare in the 90’s, 1992-1998 (Doctoral Dissertation, Human Development)
• MA in Clinical Psychology, Loyola College, Baltimore , MD
• Research on Stress among Nurses, (Master’s Thesis, Clinical Psychology)
• The Moderating Effect of Assertiveness on Stress
• B.S. Business Administration, University of Baltimore
• Diploma in Nursing, Union Memorial School of Nursing

Experience

• Performance Improvement Consultant, Healthcare Agencies 1994-1996
• Worked with organization’s to improve outcomes, provided support for Accreditation process
• Private Practice 1996 to present
• 1996- 2009 Stress Management; Whole Person Health integrating thoughts, beliefs and attitudes and their impact on the body and one’s life.
• Specialized in PTSD
• 2009- presentExecutive Coaching. Performance consulting, Training
• Management, Healthcare, 1992-1995 o Managed 21+ FTE, clinical and fiscal responsibility
• Clinical Specialist, Education, developed clinical ladder
• RN, Clinical Practice, Critical Care

Additional Training/Certifications

• ​Certified Scrum Master, Scrum Alliance, 2017
  
• Certified in use of Conflict Profile instrument, Eckerd College
• Lean Six Sigma, Greenbelt certification (expected July 2017)
• EQi 2.0 Certification
• Expert in using MBTI (Myers Briggs, TKI- Conflict instrument and many others)
• Heartmath™ Tools, licensed as provider
• Hypnosis, hundreds of hours of training
• Integrative Health Background
• Masters level EFT, Tapping Techniques
• EDxTM, TAT and other energy modalities
• Aromatherapy
• Reflexology, Advanced Certification

I started my private practice in Integrative Health with a focus on stress management, adrenal fatigue and eliminating negative and limiting beliefs. By blending non traditional energy modalities with traditional methods in Coaching, I was able to quickly understand my clients and provide successful strategies. Because of the rapid release clients felt, I soon began working with PTSD and helping people move beyond the traumatic experience and reclaim their life. This laid the foundation to understand the interaction of beliefs, behaviors and success of a resilient mindset.

I studied the latest research in performance, flow and resilience and later went on to specialize in leadership performance with healthcare professionals. Having the privilege to work with scores of people in my early private practice, I understand the impact of mindset on outcomes. I integrate lean sigma into training and development to focus on results and lasting change.